Steven and Makenzie were celebrating six years together as a married couple. To mark the occasion, they went out for sushi at an Ohio restaurant.
Sadly for the pair, a huge crowd of people had had the same idea.
Makenzie and Steven were forced to sit twenty minutes waiting just for water and didn’t get their main meal for another forty.
A complaint would very easily have been justified, yet the pair thought they’d do something entirely different instead.
Why? Simply because good actions speak much louder than words.
The Schultzes have two gorgeous twin sons and work hard to provide for their family.
Most would think they’ve earned themselves a night to themselves every once in a while.
Yet this anniversary dinner seemed destined to fall flat. What the couple did was a total surprise.
If I’d been there, forced to wait an hour to eat, I’d be unimpressed. Stressed out, irritated, and impatient.
In another scenario, Makenzie and Steven might have had called the manager over, or given the restaurant a poor review online.
However, the pair decided they’d take a different path, which most wouldn’t dream of.
Makenzie took to Facebook to explain her actions:
“So, here’s the deal. Our service tonight sucked. Took 20 minutes to get water, 40 minutes for an appetizer and over an hour for our entree.
People all around us were making fun of the restaurant and how bad the service was. Yeah, it was pretty terrible.
But, it was very obvious that the issue was being short-staffed, not the server. He was running around like crazy and never acted annoyed with any table. At one point we counted he had 12 tables plus the bar.
More than any one person could handle! It was very obvious that the issue was being short staffed, not the server. He was running around like crazy and never acted annoyed with any table,” she explained.
The anniversary couple finished eating, then called for the bill. When he came with the check, their server was grateful for their patience. Then, he rushed away to look after other diners.
“As I sat there and watched him run back and forth and apologize for the wait, I said to Steven, ‘Wow, this used to be us. Waiting tables. I don’t miss it at all and I never loved that job. I did it for the tips.’
Steven and I agreed it would feel good to make this guys night when he would probably be getting minimal to no tips due to slow service.
We walked out before he saw this and I’m not posting this for a pat on the back.
I’m just sharing this as a friendly reminder to think of the entire situation before you judge. And always always always remember where you came from.”
Steve and Makenzie put down a generous, hundred dollar tip, despite their meal having come in at only $66.
“We’ve both been in your shoes. Paying it forward,” the pair had left in a note.
Before they got where they are now, both the Schultzes had been waiting at Bubba Gump.
It’s something only people who have experienced it can relate to, the rush and panic of many impatient diners.
The couple recalled how they’d had a tough time of it back then, and got exactly how crazy the dinner period can be.
Here’s to their kindness and generosity![Source]